1. Introduction
Welcome to FundToHelp, a crowdfunding platform owned and operated by VX Web Soft ("FundToHelp," "we," "us," or "our").
This Privacy Policy explains how we collect, use, protect, and handle information when you use FundToHelp.com and our services.
FundToHelp is a commercial crowdfunding platform. We are not an NGO, charity, or nonprofit organization. Our purpose is to provide technology and services that allow people to create crowdfunding campaigns and receive financial support through our platform.
2. Information We Collect
Account Information
When you create a FundToHelp account, we may collect:
Email address
Password
Name or profile information, if provided
Account and login information
Your password should be stored securely using appropriate security measures and should not be stored in plain text.
Campaign Information
If you create a crowdfunding campaign, you may provide:
Campaign title
Campaign description
Fundraising goal
Images or videos
Campaign updates
Beneficiary or organizer information
Other information you voluntarily publish
Information you choose to publish on a public campaign may be visible to visitors and supporters.
Donation Information
When you make a donation, we may receive information necessary to process and record the donation, including:
Email address
Donation amount
Campaign selected
Transaction status
Payment transaction/reference information
Payment card or other payment credentials may be processed directly by the applicable payment gateway.
3. How We Use Your Information
We use collected information to:
Create and maintain user accounts.
Provide our crowdfunding services.
Create and manage campaigns.
Process and record donations.
Facilitate payments and transfers.
Communicate with users regarding their accounts and transactions.
Provide customer support.
Prevent fraud, abuse, and unauthorized activity.
Maintain and improve our platform.
Comply with applicable legal requirements.
4. We Do Not Sell Your Personal Information
FundToHelp does not sell your personal information.
We do not share your personal information with unrelated third parties for their own advertising or marketing purposes.
However, certain information may need to be processed by trusted service providers that help us operate FundToHelp, including:
Payment gateways such as PayPal
Hosting and infrastructure providers
Security and fraud-prevention services
Email and communication providers
Technical service providers
These services may process information only as necessary to provide their services.
We may also disclose information when required by law, legal process, government request, fraud investigation, or to protect FundToHelp, our users, or others.
5. Payment Information
FundToHelp does not require users to provide complete payment-card information directly to us when the transaction is processed through a third-party payment gateway.
Payment information is handled by the applicable payment processor according to its own terms, privacy policy, and security procedures.
6. Campaign Information Is Public
If you create a public campaign, information that you intentionally publish may be visible to other users and visitors.
You are responsible for ensuring that information you publish is accurate and that you have permission to publish any personal information, photographs, or other content included in your campaign.
7. Data Security
We take reasonable technical and organizational measures to protect user information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no online service can guarantee complete security.
8. Account Deletion
You may contact us to request assistance with your account or request deletion of your account.
Certain information may need to be retained when required for legal, accounting, fraud-prevention, transaction, or other legitimate purposes.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be published on FundToHelp.com with a revised effective date.
10. Contact Us
For privacy questions or requests:
VX Web Soft
FundToHelp
Email: [email protected]
